Yes. The Free (Starter) plan has no time limit, no credit card requirement, and no hidden fees. It's designed to fully cover a single-unit landlord's needs — banking, expenses, cashflow tracking, and one annual Nebenkostenabrechnung.

You'll see a clear message in the app explaining which limit was reached, with a one-click upgrade option. Your existing data is never deleted — you simply can't add more until you upgrade or remove items.

Yes. You can cancel directly from the customer portal. Your Plus features remain active until the end of your current billing period, then your account reverts to Free. Your data is preserved.

Yes — within 14 days of your first payment, no questions asked. Just contact support and we'll process the refund to your original payment method.

Annual billing saves you about 30%. Plus is €4.90/month when billed annually (€58.80/year total) compared to €6.90/month when billed monthly. You can switch between billing cycles at any time from your customer portal.

We have Pro and Business tiers planned for the future, targeted at landlords with 50+ units and Hausverwaltungen. They'll add features like team roles, audit logs, scheduled bank sync, broadcast messaging, and API access. We'll launch them when there's clear demand from users hitting Plus limits.

Yes. All data is hosted in Germany, encrypted at rest and in transit, and processed in full compliance with the DSGVO. You can export or delete your data at any time.

No. Vermietler is a fully cloud-based web application. It works in any modern browser on desktop, tablet, or mobile — no downloads, no updates, no IT setup.